Terms & Conditions

Refunds & Payments

Payment reserves the Client's exclusive advertising placement for the selected campaign. Advertising space is limited and allocated on a first-paid basis.

A refund may be requested within ten (10) business days from the invoice date, provided artwork has not yet been approved or released for production.

Once either:

• ten (10) business days have passed from the invoice date; or
• final artwork approval has been received,

the advertising placement becomes final and non-refundable, as production planning and campaign scheduling begin.

Design Services

Advertising placement includes basic layout and preparation of the Client's advertisement for print.

This service does not include the creation or redesign of logos, trademarks, brand identities, or other intellectual property unless separately agreed in writing.

Final artwork approval is required before production.

Production & Campaign Schedule

Campaign production and distribution begin after artwork approval and completion of campaign requirements.

Estimated production and distribution schedules may vary depending on factors including:

• Artwork approval timing
• Production scheduling
• Participating market scheduling
• Other operational circumstances beyond reasonable control

Estimated dates are provided as planning guidelines only and are not guaranteed delivery dates.

The Client acknowledges that reasonable scheduling adjustments do not constitute a breach of this Agreement and are not grounds for cancellation, refund, or chargeback, provided Market Totes Co. continues to perform the contracted advertising services.

Exclusive Advertising Placement

Each campaign provides exclusive advertising placement within the Client's primary business category.

No direct competing business offering substantially similar products or services will be featured within the same campaign.

This category exclusivity forms part of the value purchased by the Client.

Client Content

The Client confirms that all logos, images, trademarks, text, and other materials supplied are owned by the Client or used with proper authorization.

The Client grants Market Totes Co. a non-exclusive, royalty-free licence to reproduce, print, manufacture, and distribute these materials solely for the purpose of producing and distributing the advertising campaign.

Limitation of Liability

Market Totes Co. will use commercially reasonable efforts to complete each campaign as described.

Except where prohibited by law, Market Totes Co. shall not be liable for indirect, incidental, consequential, or business losses arising from production scheduling, shipping delays, market scheduling, or other circumstances outside its reasonable control.

Authorization

By signing this Agreement, submitting payment, or approving artwork by email or other written communication, the Client confirms they are authorized to act on behalf of the business or organization purchasing the advertising placement.